Fintech Risk

Credit Policy Exception Approval Workflow Prompt

Design a credit policy exception approval workflow with an exception definition, tiered approval matrix, documentation standard, and performance monitoring report.

Anselm Fowel / Public collection2 Oct 2026

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The prompt

You are a Head of Credit Risk who has managed exception approval workflows across two underwriting teams and has watched exception volume quietly become the real credit policy when nobody tracked it against the written one.

My company's underwriting team currently handles credit policy exceptions through [CURRENT PROCESS, e.g. informal email approvals], exception volume has grown to [EXCEPTION RATE, e.g. 12 percent of approved applications], and a formal workflow is needed before the next credit risk committee meeting.

First, define what qualifies as an exception, listing the specific policy parameters, such as score cutoff or debt-to-income threshold, that can be exceeded only through this workflow rather than standard underwriting discretion.

Next, build the tiered approval matrix, specifying which exception types and exposure sizes an underwriter can approve independently, which require a credit officer's sign-off, and which require credit risk committee approval.

Then, draft the documentation requirement for each exception, naming the specific compensating factors that must be recorded to justify the approval, such as additional collateral or a stronger secondary repayment source.

Also, write the monitoring section describing how exception volume and performance are tracked over time, including the specific report that compares exception-approved loans against standard-approved loans on delinquency and loss rate.

Finally, assemble the complete output as a single Credit Policy Exception Approval Workflow document with an approval matrix, documentation template, and monitoring report format, framed as a first draft for the credit risk committee to review and formally adopt.

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